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Post by eticket on Apr 15, 2014 11:48:24 GMT -6
Just want to let people know about Stef's. I bought a new aluminum oil pan for the altered and there was a conflict with the starter and the kick out. They built it to the spec. of the starter but I didn't think about how the starter was index'd so that it would fit between the frame rails. Long story short the pan and the starter didn't fit ( which is why we didn't make the 12th ) After talking to Stef's they told me they would send UPS to pick it up and re-do the pan with a 1 day turn around and send it back. I was waiting for the shoe to drop but they are taking care of this at no additional charge. Don't see that much any more. Just wanted people to know when a company does good.
As a side note I hate to put it on the car and cover it with a diaper it's a true work of art.
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Post by 358t on Apr 15, 2014 12:02:09 GMT -6
Thanks for sharing. It takes both good product and good customer service to make a good company. But, Great customer service is what separates the good from the great companies. Nice to hear about one of those companies.
Scott
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